Women who joined our service do not speak English and men who do not speak Russian or Ukrainian language prefer using professional translation. Women and men use our assistance in communication as it is convenient for them both.

! Our agency has been created especially for marriage-minded men and women. Our purpose is to do everything possible to make your hearts meet.

This is a free service available for any new customer wishing to find the woman through our company. You can send emails to several ladies and see who is more compatible to you.

If you contact the ladies via our company email and photo service is free for you during the 7-day trial period. If you decide to keep in touch with the lady you need to subscribe to use our services and let your lady use this service as well.

Women who would like to join our service go through an interview and pay a one-time fee of $15

The free trial period is given for our customers’ convenience. In a week’s time your lady and you decide if you stay in further contact. If you would like to continue your correspondence feel free to subscribe and find all the essential information on our website or contact our staff.

Basically women who join our agency do not speak English or do not have a computer or access to Internet or can not use the computer properly and need professional translation all during their contact with men.    

We take responsibility to guarantee you that women are real and genuine. We interview our ladies personally and make sure that their purpose is to meet their life partners. If you have doubts, you may order a picture of your lady through our agency or request any other information about this question.

Before women join the agency they have an interview. They are selected by our agency if the interview shows they are interested in marriage and finding their soulmates. We also check ladies’ passports and identification documents, the divorce certificate and ask the woman to state how long she has been in divorce.
! We do not accept women who are looking for sex, adult or porn. Such profiles are immediately suspended.

Usually frequency of women’s visits to the agency is 1-3 times a week. Do not forget that women come to the agency to collect a translated letter from you and then need some time to read it. Then they bring a reply in Russian language. The interpreter translates the letter and we send it to you.

! Letters are translated within 2-12 business hours before they are sent back to the recipient.

If you want to purchase the lady’s postal address, make sure she would like you to have it and then let us know!
! We are not responsible if letters or whatever you send to your woman's postal address are not replied or received. Items get sometimes stolen during the customs processing or they do not reach the destination and get returned. We can offer you an appropriate solution in this case.

Yes, we guarantee that your lady will be delivered the item you send through our agency within 2-3 business days.

If you pay for the service and do not use the sum you paid, please feel free to request the balance and we will send the money left on your account back to you.

Money for the services already performed by our representatives is non-refundable.

! Membership fee is non-refundable. Feel free to use money on your account whatever way you like.
Usually we review particular questions on personal basis.

This information is non-disclosed for any member of our agency but you can ask your lady personally if she is talking to anybody else. We neither guarantee nor monitor any member’s correspondence. Women and men can personally choose whom they correspond with.

Sometimes women use several dating service companies to find their soulmates. This is a personal matter and agency can not be responsible if the lady referred to another agency. Feel free to inform us about this.
! If you see the same pictures or the same written bio of your lady on another dating service, feel free to report us about stolen content.

First of all, this is a preappointed matter of the agreement between our company and the lady where it is stated that a woman can not pursue her personal interests using the agency’s services (point on material assistance requested from her correspondent included). If your lady asks you for any funds to be transferred to her account or her name and you have a presumption that she is an intended scammer, please report us immediately.
! Our company is NOT responsible for the funds sent to your woman personally beyond the agency.

Every woman is asked if she would be interested to move abroad. Most answers are positive –our ladies become our members if their intention is to find a genuine partner to create the family with and if they are interested to move abroad with their men. We suppose it our responsibility to ask this question and check on women’s seriousness before we place woman's profile on the website.
! Basically our ladies’ purpose is to find serious men, but not relocate.

Our agency works with marriage minded people only. We do not work with porn, adult and all sort of related service.
! Please note that such content can seem embarrassing to women you are talking to.